Applicable to private language lessons (English, Ukrainian, Russian).
These terms apply to all language teaching services provided by Speakezi, for private or professional clients.
Prices are expressed in euros (€), net of tax, as VAT is not applicable pursuant to Article 293 B of the French General Tax Code.
Unless otherwise agreed in writing, payment is due upon receipt of the invoice.
In case of late payment, statutory penalties will apply as well as a fixed indemnity of €40 for collection costs, in accordance with Article L441-10 of the French Commercial Code.
Any cancellation or rescheduling must be notified at least 24 hours before the scheduled time.
In case of late cancellation or unjustified absence, the lesson will be invoiced and fully due.
The validity period of lesson packages is specified on the corresponding invoice. After this period, unused hours are forfeited and non-refundable.
Speakezi undertakes to provide lessons adapted to the client’s needs, but does not guarantee a specific result, which also depends on the learner’s diligence and personal commitment.
Client information is strictly confidential and used only in the context of the service. It is neither sold nor transmitted to third parties without prior consent.
These terms are governed by French law.
In case of dispute, the parties shall first seek an amicable solution.
If no agreement is found, the consumer client may refer free of charge to a consumer mediator approved by the Commission for the Evaluation and Control of Consumer Mediation.
More information and the official tool “Find a consumer mediator” are available at: service-public.fr
If mediation fails, the competent courts of Paris shall have exclusive jurisdiction.
Last updated: 2025-08-19.